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#34947 - 02/11/11 01:33 PM PDF File Output is Incorrect
Gina Godbey Offline
OL User

Registered: 08/16/06
Posts: 93
Loc: Hickory, NC USA
This is strange. In design, my form looks perfect, all data is in correct position. When previewed in design in pdf format, it looks perfect with data, again, in correct position.
However, in my watch process when this form is emailed out using Image, it looks like some of the data selection within the form is 'off'.
I have refreshed this document and tried all I know. This is the first issue like this I've had since purchasing Image.

Thanks for any advice!

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#34960 - 02/14/11 03:47 PM Re: PDF File Output is Incorrect [Re: Gina Godbey]
Gina Godbey Offline
OL User

Registered: 08/16/06
Posts: 93
Loc: Hickory, NC USA
Any ideas?

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#34965 - 02/14/11 04:16 PM Re: PDF File Output is Incorrect [Re: Gina Godbey]
Olivier J
Unregistered


Hi Gina,

This issue could be caused by a great amount of things. Can you tell us more about your specific setup?

This could also be better understood if we could have a look at it. If you have an active care contract, I suggest you open a support call.

Thanks. Regards,

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#34976 - 02/15/11 03:41 PM Re: PDF File Output is Incorrect [Re: ]
Gina Godbey Offline
OL User

Registered: 08/16/06
Posts: 93
Loc: Hickory, NC USA
I will submit a support ticket. Thank you!

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